English
Swedish
Noolabel.se
Organization Number: 860901-7358
Registered for F-tax
Scope
These terms apply to all agreements entered into with Noolabel.se (referred to as “Noolabel”, “we”, or “us”) concerning the purchase and delivery of goods via www.noolabel.se
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Stores and Sellers
Each store and seller has its own terms, so please check carefully before proceeding.
Prices and Fees
All prices are listed in Swedish kronor (SEK) and include applicable VAT.
Any shipping fee will be added and varies depending on the chosen delivery method. Current shipping information is displayed at checkout during the purchase process.
Advertising Prices for Businesses
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Basic Package – Free
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Medium Package – 279 kr
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Large Package – 439 kr
Age Requirement
To shop at Noolabel, you must be at least 18 years old, as Swedish law requires legal adulthood to enter into an agreement.
Purchases
A binding purchase agreement is entered when you receive an order confirmation via email from Noolabel.
It is the customer’s responsibility to provide correct contact information (email address, delivery address, etc.).
We deliver only to private individuals over 18 years old with a registered residential address in Sweden.
If a product is out of stock, this will be shown in your delivery confirmation, where the item will be marked as undelivered.
Business purchases through the website are currently not possible. All purchases are made as private individuals, and payments are handled via Klarna.
Noolabel reserves the right to decline or cancel orders, for example in cases of suspected fraud or if a customer has a high return rate. The assessment is based on previous purchase and return history.
Payment Methods
We offer payment via Klarna, Swish, and credit card (VISA and Mastercard).
Card payments are handled by an authorized payment processor. Noolabel does not store any card details.
All payments are made via encrypted SSL connection and protected with 3D-Secure for maximum safety.
Funds are withdrawn only when the order has been dispatched from our warehouse.
Delivery
Our goal is to deliver your order within 1–10 business days. Delivery time may vary depending on order volume and external circumstances beyond our control (e.g. delays from the carrier).
Available delivery options depend on your postal code and the size of the package.
We do not make partial deliveries. Payment is only taken for the items that are shipped.
When your order leaves our warehouse, you will receive a delivery confirmation via email.
Note: We are unable to change the delivery address or recipient details after an order has been placed.
Transport
All orders are shipped with PostNord Sverige AB or Budbee.
Noolabel is not responsible for packages that disappear or are damaged in transit after they have been handed over to the carrier.
If you return an item, you are responsible for ensuring it arrives in undamaged condition.
Packages remain at the pickup point or parcel box for 7 days before being returned to us.
Uncollected packages are subject to a fee of 99 kr for return shipping.
For orders delivered to a physical store, the pickup period is 14 days, with no fee for returns to the store.
Returns & Right of Withdrawal
You may return items for free in our stores.
For returns to our online warehouse, a return fee of 79 kr applies and is deducted from your refund.
We offer a 14-day right of withdrawal from the date you received your order. The product must be returned in essentially unchanged condition (unused and undamaged).
When returning an item, please provide the order number and reason for return.
If an item is defective or if we shipped the wrong product, Noolabel covers the return cost.
Exceptions to the Right of Withdrawal
The following items cannot be returned:
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Gift cards
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Underwear & swimwear where the hygiene seal has been removed
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Cosmetics & earrings (for hygiene reasons)
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Shoes without the original box
If a returned product is in altered or damaged condition, a deduction of up to 100% may be made.
If you wish to have a non-approved return item sent back, an additional shipping fee of 79 kr will apply.
We do not offer exchanges—if you want a new product, please place a new order.
Complaints (Reklamation)
If an item is faulty, you must file a complaint as soon as possible.
Noolabel follows the Swedish Consumer Purchase Act, and the right to complain is valid for 3 years from the date you received the item.
The complaint does not cover normal wear and tear.
If no defect is found, a return fee of 79 kr may apply.
We will keep you updated during the complaint process.
Security
All card payments are made via encrypted SSL connection.
We check card validity and coverage before a purchase is approved.
Noolabel reserves the right to decline purchases in cases of suspected fraud.
Personal Data & Cookies
Noolabel.se is responsible for the personal data you provide when making a purchase.
Your data is used only to process your order and improve our service.
We use cookies to enhance the user experience. By using our website, you agree to our cookie policy.
Reservations
We reserve the right for any typos, pricing errors, or incorrect product images.
Any disputes are handled by the Swedish National Board for Consumer Disputes (ARN), whose decisions we always follow.
Force Majeure
For events beyond our control—such as strikes, transportation issues, fire, or natural disasters—Noolabel is not responsible for delays or missing deliveries.
If such a situation lasts longer than two months, both you and Noolabel have the right to cancel the purchase without compensation.
Right of Withdrawal for Services
For advertising services purchased on Noolabel.se, a 14-day right of withdrawal applies.
However, by publishing an ad, you consent to the service beginning immediately, which voids the right of withdrawal once the ad is published.
Limitation of Liability
Noolabel does not guarantee uninterrupted or error-free access to the website.
We are not responsible for damages that arise directly or indirectly from the use of the website, interruptions, technical issues, or incorrect information in ads.
Compensation is given only for direct costs caused by negligence on Noolabel’s part.
We do not compensate for indirect damages such as loss of profit, lost data, or consequential damages.
Credit & Refunds
Any credit balances are linked to the advertiser’s email address, valid for one year, and cannot be used for partial payment.
Misuse of services results in suspension and cancellation of credits.
Review & Publishing
Ads are normally published within 20 minutes on weekdays and 20–30 minutes on weekends.
Business Accounts
Companies may advertise services on our portal and upload a logo to appear on job listings.
Comments & Cookies
When visitors leave comments, data is collected to detect and prevent spam.
Cookies are used to facilitate login and improve user experience. Full details are available in our cookie policy.
Disputes
Disputes between the customer and Noolabel are settled in Swedish general courts.
Customer Service
For questions, please contact us at:
Email: support@noolabel.se
Phone: 0762845971
